Crash Replacement

For Easy Return information go to this page

Fill out the form to request assistance or to make a return

    Please use the same email address associated with the order


      Veuillez utiliser la même adresse e-mail associée à la commande


      How to proceed if the wheel is damaged due to an accident (Case not covered by warranty)

      – The replacement program due to accident/accidental impact is valid for 36 months from the date of purchase.

      – This opportunity can be taken advantage of if a purchased wheel is broken and can no longer be used due to an accident (Impact) or due to a fall caused by you.

      – CYP Wheels offers a 40% discount on the official retail price(MRSP) for repair and replacementof the wheel(s) with carbon rims CYP Wheels only (component and work).

      – If the Crash Replacement is invoked and the product, its components or other parts are replaced, these become the property of CYP Wheels.

      – Shipping costs are not included.

      To take advantage of this CYP Wheels service and repair your wheel, register it immediately after
      purchase by sending us the following information:
       
      1) Copy invoice.
      2) Name/Surname, address and email address, date of purchase(if not clear on invoice).
      3) Product name.
      4) Serial number (found in the rim channel).
      5) Where the wheel was purchased, including the name of the country.
      6) Required photos of : Serial number (found in the rim channel), damaged rim, complete wheel.
       
      Currency
      EUR Euro